Reference

How We Handle Your Information

We collect and protect the data you share when you open an account, deposit via bKash, Nagad or Rocket, and play. This policy explains what we gather, why we need it, how we secure it, and how you can request changes or deletion.

Account data protectionPayment information securityCookie and device trackingData retention rulesYour access and deletion rights

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DATA PRACTICES

How We Protect and Use Your Information

We encrypt account credentials and payment details at rest and in transit, run regular security audits, and restrict internal access to data on a need-to-know basis. Cookies help us remember your session and show promotions matched to your region; you can disable non-essential cookies in your browser without losing account access.

Encryption and Storage

All passwords are hashed with bcrypt, and payment transaction IDs are stored in encrypted database fields. We keep backups in secure locations and purge inactive accounts after three years of no login activity to minimise data exposure.

Cookie Policy

Essential cookies maintain your login session and CSRF protection. Functional cookies remember your language and currency preference. Marketing cookies track which promotions you clicked so we can measure campaign performance.

Third-Party Sharing

We send transaction amounts and wallet IDs to bKash, Nagad and Rocket to process deposits and withdrawals. Game providers receive a session token but not your personal details. We do not sell your data to advertisers or data brokers.

Your Rights

You can request a copy of your data, ask us to correct mistakes, or delete your account entirely. Deletion removes your profile, transaction history and session logs but we retain aggregated, anonymised records for regulatory reporting where local law requires…

PRIVACY SUPPORT

Contact Us About Your Data

If you want to review the information we hold, correct an error in your profile, or request account deletion, reach us through any channel below. Our team handles privacy requests within five business days and confirms completion by email.

What This Policy Covers

jiabet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy applies to all data we collect through jiabet when you register, deposit, withdraw, or browse. We gather account details—your mobile number, email, date of birth—to verify identity and prevent duplicate accounts. Payment data includes your bKash, Nagad or Rocket transaction ID and amount;

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we do not store your wallet PIN or OTP. We log device information—IP address, browser type, operating system—to detect fraudulent login attempts and improve site performance. Cookies track session state, preferences, and marketing attribution so we can show relevant promotions and remember your language choice. We
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share transaction data with payment processors to complete deposits and withdrawals, and we may disclose information to law enforcement if required by local law in eligible regions. We retain account records for seven years after closure to meet financial and anti-fraud obligations. You can request a
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copy of your data, ask us to correct errors, or delete your account by contacting support. Access and withdrawal services depend on local law and eligible regions; we do not guarantee availability where prohibited.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data

We collect your mobile number, email address, date of birth, and chosen currency. During identity verification we may ask for a photo of your national ID card. We need these details to prevent underage access and duplicate accounts.

No. You enter your wallet PIN inside the bKash, Nagad or Rocket app when you confirm a payment; we never see or store that code. We only log the transaction ID and amount returned by the payment gateway.

We retain transaction records and account details for seven years from closure to meet financial regulations and anti-fraud obligations. After that period we delete all personal identifiers and keep only aggregated statistics where local law permits.

Yes. Log in, go to Account, then Privacy Controls, and click Download My Data. You will receive a JSON file containing your profile information, deposit and withdrawal history, session logs, and cookie preferences within 24 hours.

We share transaction details with bKash, Nagad, Rocket and bank processors to complete deposits and withdrawals. Game studios receive a session token but not your name or contact details. We do not sell data to marketing firms or data brokers.

Click the Unsubscribe link at the bottom of any promotional email, or log in and go to Account, then Notifications, and toggle off marketing messages. You will still receive account-security alerts and transaction confirmations.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ Appjiabet App

How We Handle Your Information

How We Protect and Use Your Information

Contact Us About Your Data

Common Questions About Your Data

01 What personal information does jiabet collect when I register?

02 Does jiabet store my bKash, Nagad or Rocket PIN?

03 How long does jiabet keep my account data after I close my account?

04 Can I download a copy of all the data jiabet holds about me?

05 Does jiabet share my information with third parties?

06 How do I opt out of marketing emails or promotional notifications?

Privacy Policy

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