Reference

Terms Conditions You Agreed to When You Opened Your Account

We built our terms around the way you actually use the platform — mobile deposits through bKash, Nagad and Rocket, live table sessions, slot play, sportsbook bets and withdrawals back to your wallet.

Account use & eligibilityDeposit & withdrawal rulesBetting limits & verificationDispute resolutionPolicy updates

Explore the Lobby Read FAQ

KEY POINTS

What Matters Most in Our Terms

Account Ownership

One account per person, registered in your own name with your own payment method.

Age & Eligibility

You must be eighteen or older and located in a region where online betting and casino play are permitted under local law.

Betting Conduct

Place bets in good faith on published odds and game rules. Arbitrage play, coordinated betting rings, and automated scripts void your bets and lock your account.

Withdrawal Verification

First-time and high-value withdrawals require identity and payment-account proof before we release funds to your bKash, Nagad, Rocket or bank.

Open Your Account Explore the Lobby

What These Terms Cover and Where They Apply

jiabet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account and using our casino, sportsbook or live tables, you enter a binding agreement with us. These terms govern how you deposit via bKash, Nagad, Rocket or bank transfer, how you place bets on cricket markets or spin slots, and how withdrawals are

1
verified and released. We operate under the laws of our licensing jurisdiction; your access depends on local law in Bangladesh and your region's eligibility status — if online betting or casino play is restricted where you are, you must not use the service. You confirm you
2
are at least eighteen years old, that the payment method you use belongs to you, and that all information you provide during registration is accurate. We reserve the right to request identity documents, payment-account screenshots or address proof at any time; failure to supply them may
3
freeze withdrawals or close your account. Bonuses, free-bet credits and promotional funds carry separate terms published on the promo page; breaching those terms forfeits the promotion and any winnings tied to it. We may update these terms when regulation or platform features change; continued use after
4
an update means you accept the new version. If any clause is found unenforceable, the rest of the terms remain in effect. Disputes are resolved through the process described in the support section below, and where applicable, under the jurisdiction named in our licence documentation. Account
5
sharing, automated betting scripts, bonus abuse and payment fraud are all prohibited and will result in account closure and forfeiture of balances. You use the platform at your own discretion; we provide game RTPs and odds as supplied by studios and sportsbook feeds, but outcomes are
6
determined by certified random-number generators and live results, not by us. By clicking through registration you confirmed you read and accept these terms in full.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

NEED HELP

How to Reach Us About Terms or Account Issues

If a term is unclear, a withdrawal is held for verification, or you believe we closed your account in error, contact our support team through any of the channels below. Include your account email and a short description of the issue so we can pull your records and respond with specifics.

HOW WE OPERATE

Our Commitments Under These Terms

We handle your deposits, personal data and game outcomes according to the rules published here and in our privacy policy. Your bKash, Nagad and Rocket transactions are processed through secure payment gateways, your identity documents are stored encrypted, and game results come from certified random-number generators we do not control. When terms or platform features change, we post an update notice in your account inbox and on this page.

Payment Security Deposit and withdrawal requests move through SSL-encrypted channels; we store your payment-account details only as transaction references, never as plain text. Your PIN and OTP stay between you and your wallet provider.

Fair Game Outcomes Slot RTPs, live-dealer shuffles and sportsbook odds are supplied by licensed studios and feed providers. We publish RTP percentages where the studio makes them available and log every bet so you can review your history.

Data Handling We collect your email, phone number, identity documents and transaction records to verify age, prevent fraud and comply with our licence obligations. You can request a copy of your data or ask us to delete your closed account through support.

Policy Updates When we add a game category, adjust withdrawal limits or adopt new regulations, we revise these terms and send an inbox alert. Continued use after the update date means you accept the new version in full.

Terms & Conditions Questions We Hear Most

Account sharing breaks our terms; if we detect logins from multiple devices in different locations or conflicting payment names, we close both accounts and forfeit any balances. Keep your credentials private to protect your funds.

No — one account per person, ever. Use the password-reset link on the login screen to recover your original account. Opening a duplicate account closes both and voids any bonuses or bets placed on either.

First-time withdrawals and requests over a certain threshold require identity and payment-account proof to comply with our licence. Upload a clear photo ID and a screenshot of your bKash or Nagad profile through account settings.

Confirmed bets cannot be cancelled once the event or game round starts. Check your bet slip carefully before hitting confirm; if the bet has not yet started and you spot an error immediately, contact live chat to request a void.

Bonuses carry their own terms — wagering multiples, eligible games, expiry dates — published on the promo page. These general terms cover account conduct and payment rules; bonus-specific rules add extra conditions on top.

We send an inbox message and post a notice on this page whenever we revise the terms. The update takes effect on the date shown; logging in after that date means you accept the new version.

Reference